Getting Started Guide
Learn how to use our platform with this step-by-step guide to maximize your customer feedback experience.
Create and Manage Groups
Organize your feedback collection by creating groups for different locations, departments, or teams.
Manage Your Devices
View and manage all your feedback devices from a central dashboard.
Add New Devices
Easily add new feedback devices to your account and assign them to specific groups.
Analyze Detailed Statistics
Get comprehensive analytics about customer satisfaction across all your locations.
Schedule Feedback Campaigns
Plan and schedule your feedback collection campaigns using our calendar tool.
Analyze Customer Feedback
View and analyze custom feedback written by your customers and processed by AI. Filter by sentiment, type, and other parameters.
Configure WhatsApp AI Agent
Set up and test your WhatsApp AI agent to ensure it responds correctly to customer inquiries.
How Tablet Synchronization Works
Tablets are synchronized by entering the device ID created from the web app. Once synchronized, the tablet automatically receives updates with the questions you want to display, ensuring a seamless feedback collection experience.
Synchronization Process:
- Create a new device from the web application
- Note the generated device ID
- Enter this ID in the tablet application
- The tablet will automatically synchronize and receive updates
Tablet Interface Overview
Welcome Screen
Rating Selection
Feedback Details
Thank You Screen
Our tablet interface is designed to be intuitive and engaging, encouraging customers to leave their feedback with just a few taps.